We offer FREE international shipping with order over US$45
WHERE ARE WE SHIPPING TO: We ship worldwide from the gorgeous modern city Hong Kong.
INTERNATIONAL TAXES AND DUTIES: Roseraie Gal cannot control these costs and is not responsible for any duties/taxes/VAT applied to your package, so you will be responsible for paying additional charges if they apply.
In rare cases you might be contacted by customs to submit an invoice. In this case, you can simply forward our order confirmation email which you’ve received when placing your order.
If you should decide to decline a package you will be refunded minus a fee US$8 for returning the item to us and restocking it.
All website prices are exclusive of sales tax. VAT is not collected at checkout. Roseraie Gal is not responsible for VAT and customs fees which will be charged to the customer directly by the shipping service provider.
Please accurately provide your address and remember to spell out the destination city. Abbreviations, misspellings, and typos can result in delayed delivery.
We are not responsible for lost or incorrectly delivered shipments if the address information provided is incorrect.
Standard shipping rates are displayed in USD
|Australia & New Zealand
|Rest of World
*Speed post and UPS rates are available to choose at checkout.
All rates include tracking.
We aim to dispatch your order from our warehouse within 2-3 business days. The shipping times indicated above are approximate time frames and cannot be guaranteed. We do everything within our control to ship your order as soon as possible, however shipping times are not guaranteed.
For further information or special requests please email us at firstname.lastname@example.org.